Privacy policy
1. Scope of This Policy
This Privacy Policy explains how Ondarivane (hereinafter referred to as “we,” “us,” or “our”) collects, uses, stores, and manages information when users access and use our online store. This policy applies exclusively to the online services we provide.
2. Technical Methods of Information Collection – Cookies
To ensure the proper functioning of our website and improve browsing stability, we may use cookies and similar technologies to collect and store necessary browsing information. Users can manage or restrict cookies through their browser settings. Where required by applicable law, we will obtain consent before using non-essential cookies.
3. Use and Sharing of Information
The information we collect is primarily used to process orders, provide necessary customer communications, maintain website functionality, and improve the user experience.
We do not use or share personal information for purposes unrelated to these activities without appropriate authorization or another valid legal basis. We may share information with service providers when necessary to operate our website, process payments, fulfill orders, provide customer support, or comply with applicable legal obligations.
4. Data Retention and Cookies
Cookies may be stored on your device to support website functionality and provide a consistent browsing experience. Session cookies generally expire when you close your browser, while persistent cookies remain on your device for a specified period or until deleted.
You can manage your cookie preferences through our cookie consent tools, where available, or through your browser settings. Where required by applicable law, we will request your consent before placing non-essential cookies on your device.
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
5. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
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Request access to the personal information we hold about you
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Request corrections to inaccurate or incomplete information
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Request the deletion of your personal information, subject to applicable legal exceptions
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Withdraw consent where processing is based on your consent
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Opt out of certain marketing communications
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Exercise other privacy rights available under applicable state or federal law
To submit a privacy-related request, please contact us using the information provided below. We will review and respond to requests in accordance with applicable legal requirements.
6. Legal Bases for Processing Personal Information
We process personal information based on applicable legal grounds, which may include the following:
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Contractual Necessity: Processing orders, completing transactions, delivering purchased products, and providing requested services.
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Consent: Sending newsletters and conducting certain marketing activities where consent is required.
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Legal Obligations: Maintaining tax and accounting records and complying with applicable regulatory requirements.
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Legitimate Business Purposes: Improving our services, maintaining website security, preventing fraud, and protecting our business and customers, where permitted by applicable law.
We handle personal information in accordance with applicable privacy and data protection laws, including relevant U.S. federal and state requirements.
7. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us using the information below.
Address: 1945 County Road 57, Notasulga, AL 36866, United States
Customer Service Phone: +1 (334) 482-7169
Customer Service Email: team@ondarivane.com
Business Hours: Monday through Friday, 9:00 AM to 5:00 PM Eastern Time (ET)